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Depending on the type and settings of your antivirus software, you might have encountered problems with Web of Science recently. Particularly in conjunction with Avira Professional Security, an antivirus software commonly installed on Eawag computers, Web of Science may not show any results at all to your search queries. It seems, Thomson Reuters – the company behind Web of Science – made some changes in their website resulting in an apparent security issue detected by the antivirus software.
Until Thomson Reuters have fixed this issue we can offer either of the two following workarounds:
Our apologies for the inconvenience. We’ll keep you posted if the issue is resolved.