FAQ - Standards

Why can't I see the search menu in Lib4RI's Standards Portal?

There are a few issues you could encounter. Please try the following solutions:

Check if your computer is connected to the network of Eawag/Empa/PSI/WSL

The search menu of Lib4RI's Standards Portal is activated only for members of Eawag, Empa, PSI and WSL within the networks of these institutions. Access is controlled via the IP address of your computer.

The IP address of your computer is:
Please follow this link to test your IPv6 address.

If you are logged into the network of Eawag, Empa, PSI or WSL, your IP address should be in the following range:

— For users at Eawag and Empa using IPv4: 152.88.xxx.xxx

— For users at Eawag and Empa using IPv6: 2001:620:d:xxxx:xxxx:xxxx:xxxx:xxxx

— For users at WSL: or

— For users at PSI: 129.129.xxx.xxx or 192.33.118.xxx (VPN)

— If your IP address falls within these ranges and you encounter access issues, please contact us at eresources@lib4ri.ch.

The xxx stands for any number between 0 and 255.

You can also access Lib4RI's Standards Portal from outside the network of the institutes (e.g. from home) via a VPN connection. Please contact your IT department how to set up a VPN connection.

Note, while VPN from desktops and laptops is generally possible with all research institutes, VPN from mobile devices such as smartphones and tablets may be blocked. So, should you lack internet access via your laptop (i.e. no WiFi, no LAN), consider setting up your internet capable (3G or 4G) mobile device as a personal hotspot, connect your laptop to the hotspot (WLAN, Bluetooth or tethered) and activate VPN on your laptop.

Clear the browser cache and delete cookies from your browser

Occasionally, your browser «remembers» a failed access attempt. In these cases, clearing your browser cache and cookies will usually resolve the problem. Restart your browser afterwards. Note that clearing your cache and cookies will result in the loss of all temporary files saved in your web browser.

Detailed instructions for many browsers:
How to Clear Your Browser's Cookies
How to Clear Your Browser's Cache

Enable cookies and JavaScript in your internet browser

Please make sure that your browser accepts cookies and that JavaScript is enabled. Test if your browser accepts cookies and if JavaScript is enabled. Note that it might be necessary to restart your browser after you have enabled cookies and Javascript.

Please contact us via eresources@lib4ri.ch, or call the library at 058 765 5700 if you encounter any problem with the access to databases.

Why can’t I find the full text in Lib4RI’s Standard Portal?

Lib4RI's Standards Portal offers online access to the full texts of a growing number of standards, currently including more than 2'000 SN and DIN, and all ASTM standards. Except for ASTM (full subscription), full texts are purchased on request. Please note, due to specific licence agreements not all previously acquired standards can be made accessible via «Lib4RI's Standards Portal». Missing full texts can be requested from within the standards portal via the link resolver button and our «Document Delivery Service». More details on Lib4RI's Standard Portal can be found here.

Note: We also have subscribed to the fulltext of some standards that cannot be found within Lib4RI's Standard Portal. These need to be accessed directly via the respective provider. Currently, they include the SVGW Guidelines.

How do I get the full text of a standard?

Licensed full text is indicated within Lib4RI’s Standards Portal by a document icon next to your search result. You can download the available full text directly by clicking on the green triangle. Should the document icon be missing, Lib4RI's link resolver button «Get-it-at-Lib4RI» appears when clicking on the triangle. From within the opening link resolver window you can then complete and send us a standards order form («Document Delivery Service»).

Should you submit your request via the standards ordering form, allow a few days for the delivery of the full text. If electronic submission of the full text is prohibited by its provider we will send you a print copy of the standard via regular mail.

How can I access DWA rules and regulations?

Lib4RI is a member of DWA but hasn’t subscribed to DWA’s standards. However, we do have access to a small number of rules and regulations in addition to both DWA journals (KA and KW) since 1996. To access our member benefits, please contact docdel@lib4ri.ch to obtain our membership number. You will need it in order to self-register with DWA.

Can I order withdrawn standards?

Most standardisation agencies still have print copies we can order. Please allow up to 2 weeks for shipment.

How can I get an SIA draft?

During the consultation period, SIA drafts are available as open access and can be downloaded at www.sia.ch/vernehmlassungen. Once the period is closed, drafts are no longer accessible and only the final text can be ordered.

How do I know in which language a standard is published?

The national standardisation agency provides the standard’s original publication language. Check the standard details provided within Lib4RI’s Standard Portal and find, for example, the issuing body as well as the original language. Note, sometimes standards are available in their local language aa well as English.

Why can’t I always receive standards as PDF?

Lib4RI has licence agreements with several standardisation offices. In accordance to most licences we can store and distribute electronic copies of standards within the network of Eawag, Empa, PSI and WSL. There are, however, exceptions and to respect the copyright some standards are distributed in print only.

Why are DIN VDE fulltext standards missing in Lib4RI’s Standard Portal?

Due to strict copyright terms of use, it is not allowed to include full texts for these standards in the Lib4RI Standards Portal or to distribute them by other electronic means to the members of Eawag, Empa, PSI and WSL. Thus, DIN VDE standards are available as print copy only.

TEL. +41 58 765 5700  info@lib4ri.ch 

Stephanie Hofmann

t +41 58 765 5032

Dr. Bobby Neuhold

t +41 58 765 5133