There are a number of things which could be wrong. Below is a checklist if you are having problems accessing electronic journals:
Why can't I access some e-journals?
Is your computer registered in the network of Eawag, Empa, PSI or WSL?
E-journals are activated only for members of Eawag, Empa, PSI and WSL within the networks of theses institutes. Users of Lib4RI, who are not member of these institutes can use the e-journals on the computers in the library.
Publishers control access to e-journals through the IP address of your computer (check of your network address) and/or passwords. If you are logged into the network of Eawag, Empa, PSI or WSL, your IP address should be in the following form:
— For users at Eawag and Empa: 152.88.xxx.xxx
— For users at WSL: 193.134.200.000-126.96.36.199 or 195.176.244.000-188.8.131.52
— For users at PSI: 129.129.xxx.xxx or 192.33.126.xxx
Please note that the PSI has recently expanded its network to include the IP range 192.33.118.xxx. These IP addresses have not yet been added to all publishers' web servers. If your IP address falls within this range and you encounter access issues, please contact us at email@example.com.
(The xxx stands for any number between 0 and 255.)
The IP-address of your computer is:
With password secured journals you may be able to get access from outside the network.
You can also access licensed journals from outside the network of the institutes (e.g. from home) via a VPN connection. Please contact your IT department about how to set up a VPN connection.
Does Lib4RI license the full-text access?
If the library does not subscribe to the e-journal then you will not be able to get access to this resource. All subscribed e-journals are listed in the Journal List. If a journal is not in the list (and not in the list of e-journals requiring a login), the library does not have a current subscription to this journal. However, tables of contents and abstracts are usually available free of charge.
Does the library’s subscription to an e-journal cover the required time period?
Time coverage of subscription to an e-journal varies from journal to journal. You can find detailed information on the subscription period for each journal in the Journal List.
Does the library’s subscription to an e-journal cover your institute?
As a result of the merger of the libraries, access to electronic resources at all four research institutes (Eawag, Empa, PSI & WSL) had been harmonized. That is, e-journals and other electronic resources which had been available at one of the four research institutes are now available at all four institutes. With a few publishers, however, we have not achieved an agreement about the extension of the license yet. This includes access to Springer Backfiles (currently only available at Eawag and Empa) and a few journals from other publishers. Information about any access restrictions for a particular journal are available in the Lib4RI Journal List. If your institute is excluded from the license for a journal, please contact us via the SFX Feedback Form (available in the SFX menu) and we provide you with the requested document.
Of course, we keep on negotiating to provide these journals at all institutes.
Do you need a password to access the full-text articles?
Some publishers require you to login to access the full-text. Here is the list of journals requiring this kind of authentication and the password you need to access the full-text.
Are you unable to open the PDF-files?
Download and install the newest version of Adobe Acrobat Reader. Save the PDF-file first on your hard drive and then open it with the Adobe Acrobat Reader.
Please contact us via firstname.lastname@example.org, or call the library at 058 765 5700 if you encounter any problem with the access to journals.
Who can access E-Journals licensed by the library?
Licensing agreements with electronic service providers restrict access to electronic resources to which the library Lib4RI pays a subscription fee to current members of Eawag, Empa, WSL and PSI. However, most licensing agreements permit visitors to use electronic resources on publicly accessible library computers.
Restrictions on using electronic resources
Access to licensed electronic resources (such as databases, e-journals or e-books) are governed by the conditions of use contained in license agreements between the library Lib4RI and the respective publishers. These licenses vary but have some common elements.
You are normally not allowed to:
- systematically download from an e-resource, e.g. all articles from one issue of a journal, or an entire e-book. Publishers may monitor use levels of electronic resources and suspend access to this resource in the entire network of the institution if large amounts of information are downloaded in a short time period.
- share downloaded material with unauthorised users, i.e. anyone who is not a member of Eawag, Empa, PSI or WSL.
- use e-resources for commercial gain (i.e. reselling, redistributing or republishing licensed content).